Last Updated: October 30, 2026
This Payment Policy explains the payment terms applicable to purchases made through yswpb.shop, operated by PINK ROLLS-ROYCE LIMITED, a company registered in New Zealand.
Please review this Policy before placing an order.
Nothing in this Policy limits mandatory consumer rights under applicable law.
1. Company Information
Company Name: PINK ROLLS-ROYCE LIMITED
Company Number: 8126722
NZBN: 9429048657563
Company Type: NZ Limited Company
Director: Pallavi Khurana
Registered Office:
Trillium Business Advisors Limited
Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand
Email: support@yswpb.shop
Telephone: +64 21 849 5981
Website: https://yswpb.shop/
2. Accepted Payment Methods
The payment methods available for each order are those displayed during checkout.
Available payment methods may vary depending on:
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Customer location;
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Billing address;
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Shipping destination;
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Order value;
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Currency;
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Product; and
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Payment service provider availability.
Customers can review the available payment methods before completing their orders.
If a particular payment method is not displayed during checkout, it is not available for that order.
We do not guarantee that every payment method will be available for every customer, destination or transaction.
3. Payment Information
Customers must provide accurate, complete and current information required for their selected payment method.
Depending on the payment method, this may include billing information, contact details and other information necessary to process the transaction.
By selecting a payment method during checkout, customers confirm that they are authorized to use it.
4. Payment Processing
Payments may be processed through Shopify or independent payment service providers, depending on the payment method selected during checkout.
Payment providers may process transactions according to their own terms, privacy policies, security procedures and verification requirements.
We may receive transaction information necessary to confirm and manage orders without receiving or storing complete sensitive payment credentials.
5. Payment Authorization
Depending on the selected payment method, payment authorization or verification may be required.
An order may be delayed, declined or cancelled where:
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Payment authorization fails;
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Payment cannot be verified;
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Required information is materially incomplete;
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Fraudulent or unauthorized activity is reasonably suspected; or
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Processing the transaction would violate applicable law.
Where payment fails, customers should review the information displayed during checkout or contact the relevant payment provider.
6. Payment Security
We take reasonable measures designed to support the security of our checkout and payment-processing systems.
Where independent payment providers are involved, transactions may be subject to their own security and authentication procedures.
Customers should never send passwords, complete payment-card credentials or confidential authentication codes by email.
Payments should be completed only through the payment methods made available during checkout.
7. Order Confirmation and Payment
After successfully submitting an order, customers will normally receive an electronic order confirmation using the contact information provided during checkout.
An automated order confirmation does not necessarily mean that payment or the order has been finally accepted.
Orders may remain subject to payment verification, product availability, delivery availability and reasonable fraud-prevention checks.
If an order cannot be fulfilled after payment has been collected, any refund due will be processed in accordance with applicable law and our Return and Refund Policy.
8. Currency
Product prices are displayed in the currency applicable to the customer's shopping experience.
The applicable currency and final order total will be displayed during checkout before the order is submitted.
For customers shopping in the German market, prices are generally displayed in EUR, subject to the active market and checkout settings.
If a customer's bank or payment provider performs currency conversion, exchange-rate differences or conversion fees may apply according to that provider's terms.
Such independent financial institution charges are outside our direct control.
9. Prices
Product prices are displayed on our website and during checkout.
We make reasonable efforts to ensure that displayed prices are accurate.
The final amount payable for an order will be shown during checkout before the customer confirms the purchase.
We provide free standard shipping to all supported delivery destinations, without a minimum order value.
Customers will not be charged additional import duties, import VAT or customs clearance fees beyond the total amount displayed during checkout.
If an obvious pricing or technical error occurs, we may correct it in accordance with applicable law.
10. Taxes, Customs Duties and Additional Charges
Applicable taxes and other mandatory charges collected by us will be included in or disclosed as part of the checkout total, as required by applicable law.
For all countries and regions supported during checkout, customers are not required to pay additional import duties, import VAT, customs clearance fees or other import-related charges beyond the total amount displayed during checkout.
Any applicable import-related charges for these orders are covered by PINK ROLLS-ROYCE LIMITED or handled through our fulfilment arrangements.
Customers will not be required to pay additional import-related charges upon delivery.
Our standard shipping service is free for all supported delivery destinations.
Independent fees charged by a customer's bank or payment provider, such as currency conversion fees, may apply under that provider's terms. These are separate from import-related charges.
For further information, please review our Shipping and Delivery Policy.
11. Payment Verification
Certain transactions may be subject to reasonable verification for security and fraud-prevention purposes.
Verification may involve confirming customer information, payment authorization, billing information or transaction details.
Where necessary, an order may be temporarily held while verification is completed.
We will not request confidential payment passwords or complete authentication credentials for ordinary customer service.
12. Failed or Declined Payments
A payment may fail or be declined because of:
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Incorrect payment information;
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Insufficient funds;
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Payment provider restrictions;
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Authentication issues;
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Fraud-prevention controls;
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Transaction limits; or
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Technical problems.
If a payment fails, customers should review the information displayed during checkout.
Where another payment method is available, customers may select it.
We generally cannot override an independent payment provider's decision to decline a transaction.
13. Duplicate Payments
If you believe you have been charged more than once for the same order, please contact:
Email: support@yswpb.shop
Telephone: +64 21 849 5981
Please provide your order number, transaction date, amount charged and relevant payment information.
Do not send passwords or confidential payment credentials.
We will review available transaction records and assist where appropriate.
14. Payment Errors
If you believe an incorrect amount has been charged, please contact our customer support team promptly.
Provide your order number, transaction details and a description of the issue.
Where an incorrect charge is confirmed, we will take appropriate steps to resolve the matter in accordance with applicable law.
15. Order Cancellation
Customers wishing to cancel an order should contact us as soon as possible.
Email: support@yswpb.shop
We will make reasonable efforts to assist before dispatch.
Once an order has entered fulfilment or has been dispatched, ordinary cancellation may no longer be possible.
This does not affect any applicable statutory cancellation or withdrawal rights.
Where an order is cancelled after payment has been collected, any refund due will be processed in accordance with applicable law and our Return and Refund Policy.
16. Refunds
Refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.
Where possible, approved refunds will be made using the original payment method.
If the original payment method cannot reasonably receive a refund, an appropriate alternative refund arrangement may be agreed with the customer or used where required by law.
For qualifying European Union statutory withdrawals, refunds will be processed without undue delay and generally no later than 14 days after receiving the withdrawal notification, subject to legally permitted withholding until the goods are received or evidence of return is provided.
For approved voluntary returns under our additional 30-day return policy, refunds will normally be initiated within 10 business days after approval.
Banks and payment providers may require additional time before refunded funds appear in the customer's account.
17. Refund Amounts
Refund amounts depend on the circumstances of the return or cancellation and the applicable legal requirements.
Where required, refunds may include:
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The purchase price of eligible returned goods;
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Standard delivery charges, where applicable; and
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Other amounts required by applicable law.
Any lawful deductions will be handled in accordance with our Return and Refund Policy and mandatory consumer protection laws.
18. Chargebacks and Payment Disputes
If you believe there is an error or dispute concerning an order or payment, please contact us:
Email: support@yswpb.shop
Telephone: +64 21 849 5981
We will review available information and make reasonable efforts to resolve legitimate issues.
If a payment dispute is submitted through a bank or payment provider, we may provide relevant transaction records where reasonably necessary.
Nothing in this Policy restricts lawful payment dispute rights or mandatory consumer remedies.
19. Fraud Prevention
We may use reasonable measures to prevent unauthorized transactions, payment fraud and identity misuse.
Where justified, we may temporarily hold, verify, decline or cancel a transaction, subject to applicable law.
Verification requests will be limited to information reasonably necessary for legitimate security purposes.
20. Customer Responsibilities
Customers are responsible for:
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Providing accurate billing and contact information;
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Using an authorized payment method;
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Reviewing the product prices and currency;
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Checking the final order total before purchase; and
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Contacting us promptly if a payment problem is identified.
Customers should not share payment passwords or confidential authentication information with customer support.
21. Third-Party Payment Providers
Independent payment providers may have their own terms, fees, processing times and security requirements.
Charges independently imposed by a customer's bank, card issuer or currency conversion provider may apply according to that provider's terms.
Nothing in this section transfers our responsibility for the import duties, import VAT or customs clearance fees described in Section 10 to the customer.
Mandatory consumer rights remain unaffected.
22. Personal Information and Payments
Personal information relating to payments and transactions is processed according to our Privacy Policy and applicable data protection laws.
Depending on the selected payment method, relevant information may be processed by Shopify, payment providers or other service providers involved in completing the transaction.
Information may be used to process payments, verify transactions, prevent fraud, manage refunds, resolve disputes and comply with legal obligations.
23. Consumer Rights
Nothing in this Payment Policy excludes, restricts or reduces mandatory consumer rights under applicable law.
Eligible consumers in the European Union may benefit from statutory withdrawal and refund protections.
Where mandatory consumer law provides greater protection than this Policy, the mandatory legal requirements will apply.
24. Changes to This Payment Policy
We may update this Payment Policy to reflect changes in available payment methods, payment providers, checkout arrangements, business operations or applicable laws.
The current version will be published on our website with its revision date.
Changes will not retroactively remove mandatory rights relating to existing transactions.
25. Contact Us
For questions about payments, orders, charges, refunds or payment disputes, please contact:
Company Name: PINK ROLLS-ROYCE LIMITED
Company Number: 8126722
NZBN: 9429048657563
Company Type: NZ Limited Company
Director: Pallavi Khurana
Registered Office:
Trillium Business Advisors Limited
Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand
Email: support@yswpb.shop
Telephone: +64 21 849 5981
Website: https://yswpb.shop/