Privacy Policy

Last Updated: September 21, 2026

This Privacy Policy describes how PINK ROLLS-ROYCE LIMITED (“we,” “us,” “our,” or the “Company”) collects, uses, stores, shares, and protects personal information when you visit our online store, place an order, contact us, or otherwise use our services.

Our online store may be powered by Shopify and supported by third-party service providers that assist us with payment processing, order fulfilment, delivery, analytics, security, customer support, and other business functions.

Please read this Privacy Policy carefully.

1. Company Information

The business responsible for processing personal information in connection with this online store is:

Company Name: PINK ROLLS-ROYCE LIMITED
Company Number: 8126722
NZBN: 9429048657563

Registered Address:
Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand

Email: support@yswpb.shop
Telephone: +64 21 849 5981

PINK ROLLS-ROYCE LIMITED is responsible for personal information processed in connection with our online store except where an independent service provider processes information under its own privacy obligations.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

Visit or browse our online store;
Create or manage a customer account, where available;
Add products to your shopping cart;
Place or manage an order;
Make a payment;
Request delivery;
Contact customer support;
Request a return, exchange, or refund;
Subscribe to marketing communications;
Submit a review or other content;
Interact with our advertisements; or
Otherwise communicate or interact with us.

Our website, online store, products, customer support functions, and related services are collectively referred to as the “Services.”

3. Personal Information We Collect

The personal information we collect depends on how you interact with our Services.

3.1 Contact Information

We may collect:

Full name;
Billing address;
Shipping address;
Postal code;
City;
Region or state;
Country;
Email address;
Telephone number; and
Other contact information you provide.

3.2 Order and Transaction Information

When you place or manage an order, we may collect information including:

Products ordered;
Order number;
Product quantities;
Selected models, sizes, colors, or variations;
Purchase price;
Order status;
Delivery status;
Tracking information;
Return information;
Exchange information;
Refund information; and
Communications concerning your order.

3.3 Payment Information

Depending on the payment method used, we or our payment service providers may process:

Selected payment method;
Payment status;
Billing information;
Transaction amount;
Transaction identifiers;
Partial payment card information where applicable; and
Payment confirmation information.

Complete payment card information may be processed directly by Shopify, banks, card networks, or independent payment providers rather than stored by us.

We will never ask you to send online banking passwords, payment passwords, or other confidential account credentials to us by email.

3.4 Customer Account Information

If customer accounts are available, we may collect:

Account name;
Email address;
Login and authentication information;
Saved addresses;
Account preferences;
Communication preferences; and
Order history.

You are responsible for keeping your account credentials confidential.

3.5 Customer Support Information

When you contact us, we may collect:

Your name;
Email address;
Telephone number;
Order number;
Product information;
Messages sent to us;
Complaint details;
Return or refund reasons;
Photographs;
Videos; and
Other information you voluntarily provide.

3.6 Device and Technical Information

When you use our website, certain information may be collected automatically, including:

IP address;
Browser type and language;
Device type;
Operating system;
Device identifiers;
Pages viewed;
Date and time of access;
Referring website;
Session information;
Click and navigation information;
Cookie identifiers;
Approximate location derived from your IP address;
Network information; and
Website performance or error information.

3.7 Marketing and Preference Information

Where applicable, we may collect information about:

Marketing preferences;
Product interests;
Products viewed;
Products purchased;
Advertising interactions;
Email engagement;
Promotional campaign participation; and
Customer satisfaction.

4. How We Collect Personal Information

We may collect personal information in several ways.

Information You Provide Directly

You may provide information when you:

Place an order;
Create an account;
Complete a form;
Provide billing or shipping information;
Contact customer support;
Request a return or refund;
Submit a review;
Subscribe to marketing communications; or
Otherwise communicate with us.

Information Collected Automatically

Certain information may be collected automatically through technologies such as:

Cookies;
Pixels;
Tags;
Server logs;
Device identifiers;
Analytics technologies; and
Similar technologies.

Information Received From Service Providers

We may receive information from companies that assist us with:

Website hosting;
E-commerce services;
Payment processing;
Fraud prevention;
Order fulfilment;
Warehousing;
Shipping and delivery;
Customer support;
Analytics;
Advertising;
Marketing; and
Technical services.

5. How We Use Personal Information

We may use personal information to:

Operate and maintain our online store;
Process and confirm orders;
Process payments;
Verify transactions;
Arrange order fulfilment;
Ship and deliver products;
Provide tracking information;
Communicate about your order;
Manage customer accounts;
Provide customer support;
Respond to questions and complaints;
Process cancellations;
Process returns and exchanges;
Issue refunds;
Detect and prevent fraud;
Protect customer accounts;
Protect our website and systems;
Improve our Services;
Understand how customers use our website;
Improve products and customer service;
Personalize the shopping experience;
Measure website performance;
Send service-related communications;
Send marketing communications where permitted;
Measure advertising performance;
Maintain accounting and transaction records;
Comply with tax and legal requirements;
Establish, exercise, or defend legal claims; and
Protect the rights, property, and safety of our customers, business, and service providers.

6. Legal Grounds for Processing

Where applicable privacy or data protection laws require a lawful basis or justification for processing personal information, we may process information where necessary to:

Performance of a Contract

We may process information to:

Accept and process your order;
Receive or confirm payment;
Deliver your products;
Provide customer support;
Process returns or refunds; and
Perform other obligations arising from our transaction with you.

Compliance With Legal Obligations

We may process or retain information where necessary to comply with:

Accounting requirements;
Tax obligations;
Consumer protection laws;
Fraud-prevention requirements;
Court orders;
Regulatory requests; and
Other applicable legal requirements.

Legitimate Business Purposes

Where permitted by applicable law, we may process personal information for legitimate business purposes such as:

Preventing fraud;
Maintaining website security;
Improving our Services;
Managing customer relationships;
Understanding business performance;
Responding to customer enquiries; and
Protecting or defending our legal rights.

Consent

Where consent is required, we may request your consent before:

Sending certain marketing communications;
Using certain non-essential cookies;
Activating certain advertising technologies; or
Processing information for other optional purposes.

Where processing is based on consent, you may withdraw your consent subject to applicable law.

7. Shopify

Our online store may use Shopify to provide the technical e-commerce platform through which products and Services are offered.

Shopify may process certain personal information when you:

Browse our store;
Add products to your cart;
Create an account;
Complete checkout;
Place an order; or
Interact with Shopify-powered features.

Shopify processes information in accordance with its own privacy practices and applicable legal requirements.

Depending on the services used, customer information may be processed using infrastructure located outside your country.

8. Payment Service Providers

Payments may be processed by independent payment service providers.

Depending on the payment method available during checkout, these providers may process:

Your name;
Billing information;
Payment details;
Transaction information;
Device information;
Fraud-prevention information; and
Other information necessary to process or secure the payment.

Payment providers may have their own independent privacy obligations and policies.

Customers should review the privacy information associated with their selected payment method where appropriate.

9. Shipping and Delivery Providers

To fulfil and deliver your order, we may share necessary personal information with:

Shipping companies;
Postal services;
Couriers;
Warehousing providers;
Fulfilment providers; and
Delivery tracking providers.

Information shared may include:

Recipient name;
Delivery address;
Postal code;
Telephone number;
Email address;
Order reference;
Parcel information; and
Delivery instructions.

Delivery providers may contact you where necessary to arrange delivery, provide tracking updates, or resolve delivery problems.

10. Disclosure of Personal Information

We may share personal information with third parties where reasonably necessary to operate our Services or comply with legal obligations.

Recipients may include:

Shopify;
Payment processors;
Banks and card networks;
Fraud-prevention providers;
Shipping and logistics providers;
Warehousing and fulfilment providers;
Website hosting providers;
Cloud service providers;
Customer support providers;
Analytics providers;
Advertising and marketing providers;
Email service providers;
Accountants;
Lawyers and professional advisers;
Government authorities;
Courts;
Regulators; and
Law enforcement authorities.

We may also disclose information where reasonably necessary:

With your permission;
To complete your order;
To arrange delivery;
To investigate suspected fraud;
To protect our rights or the rights of others;
To comply with applicable law; or
In connection with a merger, acquisition, restructuring, or transfer of business assets.

We do not sell personal information simply for monetary payment to third-party advertisers.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning;
Maintain shopping cart sessions;
Remember customer preferences;
Support account login;
Secure customer accounts;
Process checkout;
Detect suspicious activity;
Analyze website traffic;
Measure website performance;
Improve the shopping experience;
Personalize content; and
Support advertising and marketing where permitted.

Essential Cookies

Certain cookies may be necessary for:

Shopping carts;
Checkout;
Account authentication;
Website security;
Payment processing; and
Order processing.

Non-Essential Cookies

Where required by applicable law, analytics, advertising, or other non-essential cookies will be used subject to any required consent.

You may be able to manage cookie preferences through our website's cookie controls, where available, or through your browser settings.

Disabling certain cookies may affect website functionality.

12. Analytics

We may use analytics services to understand how customers interact with our website.

Analytics information may include:

Pages viewed;
Products viewed;
Session duration;
Approximate location;
Browser information;
Device information;
Referral sources; and
Website interactions.

Where consent is required under applicable law, relevant non-essential analytics technologies will be used only after appropriate consent has been obtained.

13. Marketing Communications

Where legally permitted, we may send information concerning:

Products;
Special offers;
Promotions;
Store updates; and
Other marketing communications.

Where consent is required, we will send such communications only after obtaining the appropriate consent.

You may unsubscribe from promotional communications at any time by selecting the unsubscribe option in an applicable marketing email or contacting:

support@yswpb.shop

Even after opting out of marketing communications, you may continue to receive necessary service communications relating to orders, payments, delivery, returns, refunds, account security, or customer support.

14. Advertising

Where permitted by applicable law and subject to any required consent, we may use advertising technologies to:

Measure advertising performance;
Understand customer interests;
Display relevant advertisements;
Measure conversions; and
Improve marketing campaigns.

Advertising providers may use cookies, pixels, or similar technologies.

Where required, customers may manage these technologies through available cookie consent controls.

15. International Data Transfers

Some service providers may process personal information outside New Zealand or outside the country in which you live.

These providers may include:

Shopify;
Payment providers;
Cloud providers;
Analytics providers;
Customer support providers;
Marketing providers; and
Other technology providers.

Where personal information is transferred internationally, we will handle such transfers in accordance with applicable privacy and data protection requirements.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may depend on:

The duration of our customer relationship;
Order fulfilment requirements;
Returns and refund periods;
Customer support requirements;
Accounting obligations;
Tax obligations;
Fraud-prevention requirements;
Legal limitation periods;
Dispute resolution; and
The need to establish or defend legal claims.

When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

17. Security of Personal Information

We use reasonable administrative, organizational, and technical measures designed to protect personal information against:

Unauthorized access;
Accidental loss;
Unlawful disclosure;
Unauthorized alteration;
Destruction;
Misuse; and
Unauthorized processing.

Security measures may include:

Restricted access;
Authentication controls;
Secure hosting;
Encryption where appropriate;
Fraud monitoring;
Security reviews; and
Controlled access by service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

18. Your Responsibilities

You should take reasonable steps to protect your personal information.

You should:

Provide accurate information;
Keep account information current;
Protect your password;
Avoid sharing login credentials;
Notify us if you suspect unauthorized access;
Provide an accurate delivery address; and
Use secure devices and internet connections where reasonably possible.

19. Children and Minors

Our Services are not intended to be independently used by individuals who are legally unable to enter into a purchase contract.

Where applicable, minors should obtain appropriate permission or supervision from a parent or legal guardian before creating an account, placing an order, providing personal information, or using our Services.

If we become aware that personal information has been collected from a minor contrary to applicable legal requirements, we may delete or restrict that information as appropriate.

20. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights concerning your personal information, including the right to:

Request access to your personal information;
Request correction of inaccurate information;
Request completion of incomplete information;
Request deletion where applicable;
Request restriction of certain processing where applicable;
Object to certain processing where applicable;
Object to direct marketing;
Withdraw consent where processing relies on consent; and
Submit a complaint to an appropriate privacy or data protection authority.

These rights may be subject to conditions and exceptions under applicable law.

We may need to retain certain information to:

Complete an order;
Comply with tax or accounting requirements;
Prevent fraud;
Resolve disputes; or
Establish or defend legal claims.

21. How to Exercise Your Privacy Rights

To make a privacy request, please contact us:

Email: support@yswpb.shop
Telephone: +64 21 849 5981

Please provide sufficient information to allow us to identify the relevant account or transaction.

This may include:

Your full name;
Email address;
Order number, where applicable; and
A clear description of your request.

We may request additional information where reasonably necessary to verify your identity before responding to certain requests.

We will respond within the period required by applicable law.

22. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can investigate and respond.

PINK ROLLS-ROYCE LIMITED

Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand

Email: support@yswpb.shop
Telephone: +64 21 849 5981

Depending on applicable law, you may also have the right to make a complaint to the competent privacy or data protection authority.

23. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

This Privacy Policy applies to personal information processed in connection with our own Services.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

24. Business Transfers

If our business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be disclosed or transferred to relevant parties as part of that transaction, subject to applicable law.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in applicable law;
Regulatory guidance;
Changes to our Services;
Changes to payment or delivery systems;
Changes to Shopify or other service providers;
New security practices;
Changes to our business operations; or
Other legitimate operational requirements.

The updated version will be published on our website.

The “Last Updated” date at the beginning of this Privacy Policy indicates when the latest version became effective.

Where required by applicable law, we may provide additional notice of material changes.

26. Contact Us

If you have questions about this Privacy Policy, how we process your personal information, or how to exercise your privacy rights, please contact:

PINK ROLLS-ROYCE LIMITED

Company Number: 8126722
NZBN: 9429048657563

Registered Address:
Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand

Email: support@yswpb.shop
Telephone: +64 21 849 5981