Terms of Service

Last Updated: October 30, 2026

1. Introduction

Welcome to yswpb.shop.

This website and online store are operated by PINK ROLLS-ROYCE LIMITED, a company registered in New Zealand.

Throughout these Terms of Service, “we,” “us,” “our,” “Company,” and “Store” refer to PINK ROLLS-ROYCE LIMITED.

We provide access to our website, product information, checkout functions, customer support and related services (collectively, the “Services”).

Our online store uses Shopify as its e-commerce platform.

By accessing or using our Services, you agree to these Terms, subject to applicable law.

Our Privacy Policy, Return and Refund Policy, Shipping and Delivery Policy and Payment Policy also apply where relevant.

Nothing in these Terms excludes or restricts mandatory consumer rights under applicable law.

2. Company Information

Company Name: PINK ROLLS-ROYCE LIMITED

Company Number: 8126722

NZBN: 9429048657563

Company Type: NZ Limited Company

Director: Pallavi Khurana

Registered Office:

Trillium Business Advisors Limited
Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand

Email: support@yswpb.shop

Telephone: +64 21 849 5981

Website: https://yswpb.shop/

3. Eligibility to Use the Services

By using our Services, you confirm that you have the legal capacity to enter into a purchase contract or have appropriate authorization under applicable law.

Customers must provide accurate order information and use the Services only for lawful purposes.

4. Customer Accounts

Where customer accounts are available, customers are responsible for providing accurate information and protecting their login credentials.

We may reasonably restrict account access where necessary for security, fraud prevention or compliance with applicable law.

5. Product Information

We aim to provide accurate product descriptions, images, specifications, prices and availability information.

Product appearance may vary slightly due to screen settings, lighting, packaging updates or reasonable manufacturing variations.

We may correct errors or inaccuracies where necessary.

Where an error materially affects an existing order, we will provide an appropriate solution in accordance with applicable law.

6. Product Availability

Products are subject to availability.

Adding a product to the shopping cart does not guarantee that inventory is reserved.

If a product becomes unavailable after an order has been placed, we may contact the customer to arrange an appropriate alternative, revised delivery arrangement or cancellation and refund.

7. Prices

Product prices are displayed on our website in the currency applicable to the customer's shopping experience.

The final order total will be displayed during checkout before the order is submitted.

We provide free standard shipping to all delivery destinations supported during checkout.

Customers are not required to pay additional import duties, import VAT or customs clearance fees beyond the total amount displayed during checkout.

Any applicable import-related charges are covered by us or handled through our fulfilment arrangements.

Prices may change from time to time. Changes will not normally affect orders already accepted, except where correction is permitted by applicable law.

Any mandatory charges collected by us will be included in or disclosed as part of the checkout total as required by law.

8. Orders

Submitting an order constitutes an offer to purchase the selected products under these Terms.

Customers may receive an electronic order confirmation after submitting an order.

We may review orders for payment verification, product availability, delivery feasibility, fraud prevention or compliance with applicable law.

A purchase contract is formed according to the applicable checkout and order acceptance process.

9. Order Information

Customers must provide accurate and complete information, including their name, delivery address, postal code, contact details and product selection.

If an error is identified, please contact us promptly at support@yswpb.shop.

Changes may no longer be possible after an order has been dispatched.

10. Right to Refuse or Cancel Orders

We may reasonably refuse, hold or cancel an order where a product is unavailable, payment cannot be verified, fraudulent activity is suspected, delivery cannot be completed or an applicable legal restriction prevents fulfilment.

If an order is cancelled after payment has been collected, an appropriate refund will be issued in accordance with applicable law and our Return and Refund Policy.

11. Payment

The payment methods available for each order are those displayed during checkout.

Available payment methods may vary depending on the delivery destination, currency, order details and payment service availability.

If a payment method is not displayed during checkout, it is not available for that order.

Customers must provide accurate payment information and be authorized to use their selected payment method.

12. Payment Authorization and Verification

Depending on the selected payment method, payment authorization or verification may be required.

We may reasonably delay or decline a transaction where payment authorization fails, information cannot be verified or fraudulent activity is suspected.

Payment processing may involve independent payment service providers.

Customers should never send payment passwords or confidential authentication credentials by email.

13. Taxes, Customs and Import Charges

For all countries and regions supported during checkout, customers are not required to pay additional import duties, import VAT, customs clearance fees or other import-related charges beyond the total amount displayed during checkout.

Any applicable import-related charges for these orders are covered by PINK ROLLS-ROYCE LIMITED or handled through our fulfilment arrangements.

Customers will not be required to pay additional import-related charges upon delivery.

Applicable taxes and other mandatory charges collected by us will be included in or disclosed as part of the checkout total as required by applicable law.

Customs processing may occasionally affect delivery times but does not change our responsibility for the import-related charges described above.

14. Shipping and Delivery

We deliver to countries and regions supported during checkout.

Available delivery destinations are determined by the countries and regions customers can select and successfully use to complete an order.

We offer free standard shipping to all supported delivery destinations, without a minimum order value.

Our normal estimated delivery schedule is:

  • Order Processing: 1–2 business days.

  • Transportation: 5–7 business days.

  • Total Estimated Delivery: 6–9 business days.

These timeframes are estimates rather than guaranteed delivery dates.

Delivery may occasionally be affected by carrier delays, customs processing, public holidays, severe weather or other circumstances outside our reasonable control.

For further information, please review our Shipping and Delivery Policy.

15. Delivery Risk

Responsibility for accidental loss or damage during delivery will be determined in accordance with applicable consumer law.

For consumer purchases, risk generally remains with us until the customer, or a designated third party other than the carrier, physically receives the goods, except where applicable law provides otherwise.

If a shipment is lost or damaged before delivery, please contact our customer support team.

16. Order Cancellation

Customers wishing to cancel or modify an order should contact us as soon as possible.

Email: support@yswpb.shop

We will make reasonable efforts to assist before dispatch.

Ordinary order changes or cancellations may no longer be possible after an order has entered fulfilment or has been dispatched.

Mandatory statutory cancellation and withdrawal rights remain unaffected.

17. Returns and Refunds

We offer an additional 30-day voluntary return policy for eligible products.

Eligible consumers in the European Union generally have a separate statutory 14-day right of withdrawal for qualifying distance purchases, subject to applicable legal exceptions.

Our voluntary return policy does not replace or reduce mandatory consumer rights.

Customers should contact our customer support team to obtain the applicable return instructions and return address.

Return addresses may vary depending on the product and order.

The registered company address is provided for business identification and official correspondence and is not necessarily the address used for product returns.

For complete information, please review our Return and Refund Policy.

18. Defective, Damaged or Incorrect Products

If a product arrives damaged, defective, incomplete, incorrect or otherwise not in conformity with the purchase contract, please contact us promptly.

We may request reasonable evidence, including order information, photographs or videos.

Depending on the circumstances and applicable law, remedies may include repair, replacement, price reduction or refund.

Nothing in these Terms limits mandatory consumer rights relating to defective or non-conforming goods.

19. Promotions and Discount Codes

We may occasionally offer promotional prices, discount codes or other special offers.

Promotions may be subject to additional terms, including eligibility conditions, expiry dates and product restrictions.

We may correct or cancel a promotion where fraud, misuse or a technical error has occurred, subject to applicable law.

Mandatory consumer rights remain unaffected.

20. Gift Cards

Where gift cards are offered, additional terms may apply.

Gift cards may be subject to eligibility, redemption and validity requirements permitted by applicable law.

Nothing in this section limits mandatory consumer rights.

21. Personal Information

Personal information is processed in accordance with our Privacy Policy and applicable data protection laws, including the GDPR where applicable.

Information may be processed to manage orders, payments, delivery, returns, refunds, customer support, security and other legitimate business operations.

Please review our Privacy Policy for further information.

22. Intellectual Property

Website content, including text, photographs, graphics, product descriptions, designs, trademarks and other materials, may be protected by applicable intellectual property laws.

Such content may belong to us, Shopify, suppliers, licensors or other rights holders.

Customers must not reproduce, distribute or commercially exploit protected content without appropriate authorization.

Nothing in these Terms transfers ownership of intellectual property rights to customers.

23. Customer Reviews and Submitted Content

Where customers can submit reviews, comments, photographs or other content, they must ensure that the submitted material is lawful, accurate to the best of their knowledge and does not infringe third-party rights.

Customers retain ownership of their original content.

Where permitted by law, customers grant us the rights reasonably necessary to display and use voluntarily submitted content in connection with our Services.

We may remove unlawful or misleading content.

24. Prohibited Uses

Customers must not use our Services for unlawful, fraudulent, misleading or unauthorized purposes.

Prohibited activities include violating intellectual property rights, transmitting malicious software, attempting unauthorized access, collecting personal information unlawfully or interfering with website security.

We may reasonably restrict access where necessary to protect customers, comply with law or prevent misuse.

25. Third-Party Tools and Services

Our online store may use independent service providers, including Shopify, payment processors, delivery providers, analytics providers and customer support services.

These providers may operate under their own terms and privacy policies.

Nothing in this section excludes liability that cannot legally be excluded.

26. Third-Party Links

Our website may contain links to independently operated websites or services.

Such links do not necessarily indicate endorsement or control.

Customers should review the applicable terms and privacy policies of third-party websites.

27. Errors and Inaccuracies

Website information may occasionally contain typographical errors, incorrect product details, pricing errors or availability inaccuracies.

We may correct such errors where reasonably necessary.

Where an error materially affects an existing order, we will handle the matter in accordance with applicable consumer protection law.

28. Service Availability

We aim to maintain the availability and functionality of our online store.

However, access may occasionally be interrupted by maintenance, technical updates, hosting issues, network problems or other circumstances outside our reasonable control.

Existing contractual and consumer obligations remain unaffected.

29. Disclaimer

We make reasonable efforts to provide accurate product information and maintain our Services.

However, we cannot guarantee uninterrupted website availability or the complete absence of technical errors.

Nothing in these Terms excludes mandatory consumer guarantees or statutory rights.

30. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes liability for fraud, fraudulent misrepresentation, intentional misconduct, breaches of mandatory consumer protection laws or other liabilities that cannot legally be restricted.

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses that are not a reasonably foreseeable consequence of our breach.

Mandatory consumer rights remain unaffected.

31. Force Majeure

Delivery or service performance may occasionally be affected by circumstances outside our reasonable control, including natural disasters, extreme weather, transportation disruptions, strikes, government restrictions or major infrastructure failures.

We will take reasonable steps to minimize disruption and fulfil our obligations in accordance with applicable law.

32. Indemnification

To the extent permitted by applicable law, customers may be responsible for losses directly resulting from unlawful misuse of our Services or deliberate violations of these Terms.

This provision does not reduce mandatory consumer protections.

33. Severability

If any provision of these Terms is found to be invalid or unenforceable, it will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

34. No Waiver

Failure to enforce a provision immediately does not constitute a permanent waiver of our rights.

Any waiver must comply with applicable law.

35. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping and Delivery Policy, Payment Policy and other applicable policies published on our website, form the terms governing the use of our Services and purchases from our store.

Mandatory consumer rights remain unaffected.

36. Governing Law

These Terms and transactions with PINK ROLLS-ROYCE LIMITED will generally be governed by the laws applicable to the Company in New Zealand, subject to mandatory consumer protection laws that apply to particular customers or transactions.

Consumers residing in the European Union may also benefit from mandatory consumer protections under the laws applicable to their country of residence.

Nothing in these Terms deprives consumers of legal protections that cannot lawfully be waived.

37. Dispute Resolution

If you have a complaint or dispute regarding a product, order or service, please contact us first so that we can attempt to resolve the matter.

Email: support@yswpb.shop

Telephone: +64 21 849 5981

Customers may also have access to applicable courts, consumer protection authorities or alternative dispute resolution procedures.

Nothing in these Terms restricts legally available consumer remedies.

38. Changes to These Terms

We may update these Terms to reflect changes in applicable law, business operations, payment services, delivery arrangements or other legitimate requirements.

The current version will be published on our website with its revision date.

Changes will not retroactively remove mandatory rights arising from existing purchases.

39. Contact Information

This online store is operated by:

Company Name: PINK ROLLS-ROYCE LIMITED

Company Number: 8126722

NZBN: 9429048657563

Company Type: NZ Limited Company

Director: Pallavi Khurana

Registered Office:

Trillium Business Advisors Limited
Level 2, 24 Johnston Street
Wellington Central
Wellington 6011
New Zealand

Email: support@yswpb.shop

Telephone: +64 21 849 5981

Website: https://yswpb.shop/

For questions about these Terms, products, orders, payments, shipping, returns or refunds, please contact our customer support team.